How to Order Custom
Ordering a custom strap is easy and simply begins with your inquiry to us at: gayle@gaylewinde.com
Once we receive your email we'll get back to you promptly to discuss the style of strap you are ordering. We'll email you a short list of questions regarding your basic measurements with instructions on how to take them. When we receive your information back, a second email is sent to you to discuss leathers, graphics if any are desired, and any other specifications. These steps all ensure the personalized fit and the look you're searching for in your custom strap. This process may take a few emails to complete until a final review and estimated cost is provided to you before a PayPal invoice for your 50% deposit is sent. Your custom order may be canceled up to this point, with a refund of your deposit less a $50.00 fee for consultation and graphic design. We strive to visualize your style and fitting needs in order to create a fabulous strap for you! You can reach us at the Studio @ 615-760-5440 Monday through Friday 9:00 am to 6:00 pm CST with any questions or as always, you can contact us via email.
We establish a personal file for each and every customer of ours with spec notes and leather preferences, sketches, and all email exchanges. This provides a detailed foundation to work from if you decide further on to order another custom strap. It's our tried and true system developed years ago for our clients. Life is busy and it's easy to forget wonderful ideas and specific details, so we'll keep track of these great ideas for you!
We're very flexible and every effort is made to make your custom order experience easy and pleasant. When all is said and done, you'll receive a custom strap that exactly fits your needs and the look you were searching for, one you'll be proud to wear!
We're looking forward to your email and working with you.
